Phone 1800 444 396
Web brightersuper.com.au
Email info@brightersuper.com.au
Post GPO Box 264, Brisbane QLD 4001


Forms and info sheets

We recommend using our online services for account updates and requests. Please be aware that the current processing time for paper forms sent by post is 7-10 business days after we receive them.

You can also register for access if you haven't used the service before.

Login to Member Online

Delivering streamlined investment options and low fees to members

Since our merger with Suncorp Super (SPSL), we have operated two separate sets of investment options – one for members with Brighter Super accounts, and one for former Suncorp Super members with Optimiser accounts. Combined, this is a total of 32 investment options.

From 31 May 2024, we will be streamlining our investment options and will offer one set of investment options for all members. To create a single set, we have reviewed all options provided by the fund. We have evaluated and compared similar options for Brighter Super and Optimiser accounts for performance, fee structure and management.

Members will also benefit from fee reductions across most of our investment options. We have additionally made changes to administration fees and introduced a consistent cap, so that no member will pay more than $900 in administration fees per financial year.

For more information on all the changes taking effect on 31 May 2024, visit brightersuper.com.au/brighter-together and to watch a short explanatory video featuring Brighter Super CEO, Kate Farrar, and retirement advocate, David ‘Kochie’ Koch.



Switching investment options

You can change your investment option at any time by logging in to your Member Online account or by completing the Investment Switch Form below.

Members invested in closing options will be automatically switched to new comparable options on 31 May 2024, which will be processed using the unit prices of 30 May 2024.

Please note that switches processed between 31 May and 2 June 2024 will take 4-5 days to display on accounts. The switch will use the unit price for the day your switch request was received as outlined on our website at brightersuper.com.au/investment-switch.

View Forms and info sheets

Forms | Info sheets

It's important that you use the correct form to avoid delays to processing your requests. Completed forms can be submitted from the Contact Us form by secure file upload, or using the methods provided in the details of the form.

Former Suncorp Super members - Please complete the Optimiser forms where provided to make changes to your account.

Forms

Scam warning

The Australian Government has warned that scammers are targeting people to establish self-managed superannuation funds (SMSF). This is fraudulent activity. Scammers have set up fake companies and are attempting to transfer super balances into their own bank accounts.

We urge our members to be vigilant about online, phone and email scams. Be wary of anyone claiming to be from a bank, superannuation fund or financial services provider.

Further information is available on the Australian Securities and Investments Commission website.

Info sheets