Protecting your account

28 September 2022

Keeping your data safe is our highest priority. We use multiple layers of security systems and processes to detect and prevent fraudulent activity.

We urge all our members to remain vigilant about the use and privacy of their personal information.

Broader identity checks

If you are contacting us by phone, be ready to answer a few additional questions to confirm your identity.

Adding more protection to your account

We recommend that you enable two-step verification feature on your Brighter Super account. You can enable two-step verification when you log in to your account in Member Online at memberonline.brightersuper.com.au/login.

Further help and guidance

More information about keeping your personal information safe is available on these Government websites.

• ACCC Scamwatch: Optus data breach
• Australian Cyber Security Centre:
• Optus cyberattack
• Identity theft
• Personal cyber security: First steps guide

We’re here to help

If you have any concerns or further questions, please contact us on 1800 444 396.